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Check out our frequently asked questions
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What password do I need to access my dashboard?
Use the password you chose at the time of your account creation to access your employer dashboard. Click "Forgot password?" if you're having difficulty retrieving your password, and we'll send you an email with instructions for resetting.
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What do I do if I am unable to log in?
Make sure you are using the correct email associated with your account and the valid login URL. If you have forgotten your password, click on the "Forgot password?" button. If issues persist, please contact us here.
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Why am I receiving emails in English and not Spanish, or vice versa?
The language of email communication is determined by the language of the URL when you create your account. If you create your account on https://www.talent.com/, you will receive emails in English. If you create your account on https://www.talent.com/es/, you will receive emails in Spanish. Unfortunately, it is not possible to manually change the language of communication at this time.
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Where can I access my Enterprise Solutions dashboard?
You can access your Enterprise Solutions dashboard by logging in to your account with the email used at the time of account creation. You will see your jobs as well as analytics and account settings options on the left.
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How do I integrate my recruitment software with Talent.com?
Talent.com offers ATS and Publishers integrations, depending on your needs. Visit our Employers page, locate the Integrations tab and select the best integration for you. Next, click "Get Started" and fill out the contact card with your contact information. Our integration experts will be in contact with next steps.
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How do I create an employer account on Talent.com?Depending on your business size and needs, you can create either a Post a Job or Enterprise Solutions account to sponsor your job(s). Visit Talent.com and click on the "For Employers" button, then on "Post a job". Let us know how many employees your company has, and your sign-up process will continue from there with the product best suited to your needs.Talent.com's Post a Job product caters to small and medium-sized businesses, allowing you to post jobs independently, track your cost-per-click spending, set and modify your budget, and manage candidate profiles within your dashboard. Enterprise Solutions is tailored to companies looking to fill numerous positions and allows businesses to run successful hiring campaigns using their own recruitment software of choice.Was this answer helpful?Do you still need help? Contact us
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How do I install a tracking pixel?
We suggest visiting https://talent.com/docs/talent-pixel for more information on how to install a tracking pixel.
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What is the difference between a Post a Job account and an Enterprise Solutions account?Depending on your business size and needs, you can create either a Post a Job or Enterprise Solutions account to sponsor your job(s). Visit Talent.com and click on the "For Employers" button, then on "Post a job". Let us know how many employees your company has, and your sign-up process will continue from there with the product best suited to your needs.Talent.com's Post a Job product caters to small and medium-sized businesses, allowing you to post jobs independently, track your cost-per-click spending, set and modify your budget, and manage candidate profiles within your dashboard. Enterprise Solutions is tailored to companies looking to fill numerous positions and allows businesses to run successful hiring campaigns using their own recruitment software of choice.Was this answer helpful?Do you still need help? Contact us
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What solutions or products does Talent.com offer for larger businesses?Talent.com’s Enterprise Solutions product allows businesses to run successful hiring campaigns using their own recruitment software of choice.By integrating your software with our platform, your dedicated account manager and analyst team proactively optimize campaigns according to your budget and targets, maximizing your recruitment ROI.Enjoy access to expert industry insights and real-time performance data as your jobs reach diverse candidates through a unique channel mix built just for you.Visit Talent.com and locate the "For Employers" button to create your account and learn more!Was this answer helpful?Do you still need help? Contact us
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Why is my job not appearing first in searches?
The content on the site is a rotating mixture of inventory. It combines jobs from our sponsored campaigns with organic and aggregated content. Although bid levels are heavily weighted in our search algorithm, we also consider other terms such as location, keywords, etc., in an effort to serve up a wide variety of jobs to candidates searching on the site.
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How do job seekers apply to my job?A job seeker interested in applying to your job will click the "Apply" button, follow instructions for uploading their resume and cover letter (optional), and answer screening questions if included in your application requirements.The materials they send will appear in your employer dashboard's "Candidates" tab, where you can update their candidacy status.Was this answer helpful?Do you still need help? Contact us
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What should I include in my job posting?
At the very least, your job posting should include your company's mission, the primary duties required, and prerequisites like education and certification needed for the job in question. However, job descriptions with more specific and detailed descriptions and a section highlighting the company's benefits package tend to attract more applicants.
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How do I find people to apply to my job(s)?In most cases, job seekers find your job(s) by searching through our site or within our partner network, not the reverse. At Talent.com, our expert campaign analysts are always looking for new strategic ways to use location and CPC bids to improve traffic to your job(s).Was this answer helpful?Do you still need help? Contact us
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How do I access my invoices?
You can access your invoices within your employer dashboard. Locate the "Billing" tab and select "Invoice history" from the drop-down menu. Sort by date, and download copies of your invoices or payment receipts if necessary. To pay a pending invoice, go to the "Outstanding invoices" tab, select the invoice(s) you would like to pay and click "Make a payment".
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How do I pay my Enterprise Solutions bill?To pay your Enterprise bill, access your invoices within your employer dashboard. Locate the "Billing" tab on the left, and select "Outstanding invoices" from the drop-down menu. Select the invoices you wish to pay and click "Make a payment".You can update your payment details within your employer dashboard by locating the "Billing" tab and selecting "Payment methods" from the drop-down menu.Was this answer helpful?Do you still need help? Contact us
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What is Talent.com for Employers?
Talent.com for Employers is a hub where anyone representing a company looking for hiring solutions can explore options for their recruitment needs. Use this space to discover our job posting and sponsoring offers, browse integration options, and find recruitment resources. When you are ready, sign up for an employer's account or contact our experts for more information about our products.
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Why are jobs from my company appearing on Talent.com?Talent.com is an intermediary between candidates and employers. We host jobs on our site to offer users a centralized list of opportunities.Like search engines that list content available on the web, we list online job postings. In doing so, we help job seekers find all the jobs they want to see in one place. It also gives extra visibility to employers so more qualified candidates can see their job postings and apply.The information we share is public, and we always credit the source. We also redirect the candidate to the source of the job posting.Was this answer helpful?Do you still need help? Contact us
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Why do you need my email address?
We ask for an email address to send the verification code to during the account creation process. We recommend that the primary email address designated for receiving communication about candidates' interest in your job posting is the same one used for your Talent.com employers account.
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What is Talent.com's data policy for companies?We encourage all users to review our privacy policy for answers to questions about our data policy.Visit Talent.com's terms of service and privacy policy any time you want to review the terms of using our site by scrolling to the bottom of any Talent.com page and locating the link. You'll be directed to our Terms of Service page, where you can navigate its contents at your discretion.Was this answer helpful?Do you still need help? Contact us
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What it is an integration with Talent.com?
At Talent.com, we define integrations as a product or combination of products that connect you, the recruiter or company, to candidates. You can visit Talent.com for Employers to learn more about our integration options.
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How does Talent.com work?
Talent.com is one of the world’s fastest-growing next-generation job search platforms helping businesses find candidates no matter their budget, number of job openings, or technological capabilities. As one of the largest sources of employment in the world, the platform aims to centralize all jobs on the web and improve the job search experience with personalized search results and an easy application process. Based in Montreal, Canada, with offices around the world, our dedicated team adapts to the job-posting requirements of our clients and helps them grow. Available in 77 countries and working with an extensive network of publishing partners, we adapt our solutions to the needs of small businesses all the way to Enterprise clients, so you can find talent, your way.
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